×

DEAR VALUED CUSTOMER

We issued the following statement yesterday in response to Government guidelines issued over the last few days.

We have deliberated long & hard over the last few days, but we feel this is the only responsible thing to do under the circumstances, the quicker we all isolate the quicker this virus can be sent packing.

People & companies who fail to undertake the same stance are just adding to the problem & will only result in longer & tougher sanctions being imposed, we all have a responsibility to eradicate this virus.

All departments will be closed for the foreseeable future, with exception to our sales office which is being manded from Home by Lisa during these difficult times, installations ceased from last night, our storage facility in Dawlish is fully lockdown & no deliveries will be accepted as all our installation crews have been sent home to protect their health & wellbeing.

Working together will see us all come through the other side, how long that takes all depends on how selfish others are,

We applaud you if you have already taken these important steps, if you haven’t then please think carefully, you are putting others in danger & has I have eluded to above the longer people take to isolate the longer the shutdown will be

CORONA VIRUS (COVID-19) UPDATE - 1700 - 23/03/2020

Due to the current ongoing crisis the whole world is facing, & following Government instructions, guidelines & advice we have made the difficult decision as at 1700 on Monday 23/03/2020 to close our storage facility in Dawlish & suspend all installation, sadly, this will include all site survey’s

We have a duty of care to all our staff & customers & believe this is the only responsible thing to do.

We will still offer emergency repair service, BUT only were the garage door is broken, & you need access to your food in fridges &/or freezers in the garage were no other access is available, all other non emergency repairs will have to wait.

All payments will have to be telephoned through to Lisa, as no face to face contact will be engaged, you will have to remain in doors & communication with or repair engineer will be by telephone only.

If you attempt to communicate with the engineer face to face, the engineer has instructions to leave immediately.

We urge everyone to stay at home where ever & whenever possible, the quicker we isolate which will prevent this deadly virus spreading the sooner we can all get back to work & socialising again.

Preventing this virus spreading will also help our fantastic Doctors & Nurses in the NHS to help the ones which do sadly contract the virus.

When this is contained & is no longer a threat, we can all get back to our family & friends.

We are of course set up to work from home, & I have three fantastic members of staff waiting to assist you if needed & help where ever we can.
Tel: 01626 776380
Or by email lisa@garagedoorssouthwest.co.uk

The only thing left to say is, that we wish all our friends, family & customers all the very best in these difficult times, be sensible, follow guidelines, advice & most importantly stay safe.

Many thanks
Kind regards

Darren Chamberlain

Supplying & Installing Garage Doors & Remote
Control Systems Since 1982

Tel: 01626776380

Garage Door Ordering Process

When purchasing your new garage door and/or remote control system, we offer assistance before and after checkout. Once you have purchased your door, our customer service department will contact you to confirm your measurements. Please be assured that we will do everything we can to minimise the risk of ordering the incorrect size door.

 

Our order process is simple, please follow these steps

  • Select your door. Please refer to our buying guide if you are unsure of which type of door to purchase.
  • Select which size door you need to order. Please check the link in the door details to confirm how to measure and choose the right size.
  • Select any optional extras you may require and then click the ‘buy now’ button to take you through the checkout process.
  • After you have placed your order, we will send you a confirmation email and ask you to complete our Site Survey Form (as detailed on the confirmation email).Alternatively, please click here to print out our Site Survey Form and complete as soon as possible. To return the form to us, you can:
  • Fax us on 01626 778316
  • Post (first class recommended) to Garage Doors SW, 48 Pellew Way, Teignmouth, Devon, TQ14 9LU
  • Scan and email to garagedoorssw@btinternet.com
  • Once we have received the form we will check all the details to verify that you have ordered the correct size door. We will contact you by telephone within one working day to confirm the order and discuss any queries if we have any. If you are unable to print out the Site Survey Form, please contact us and we will send you a copy by post.

Please remember, we are always available (between 8am & 8pm Monday – Friday and 8am & 4pm Saturday) to assist with your purchase. You can either call us between these hours on 0845 1261046 or email us atgaragedoorssw@btinternet.com

 

Price Promise

Having traded since 1982, we know our customers are looking for the ‘right door’ at the ‘right price’.
This is why we work very hard to discount all our prices to our lowest possible price.
To top off our commitment to you, our technical advice is second to none and more importantly it’s free.
We will match or beat any genuine like for like written quotation.
You have my guarantee that we will look after you from start to finish.
Yours sincerely

Darren Chamberlain
Managing Director

 

Company Profile

Supplying & Installing Garage Doors and Remote Control Systems since 1982

When we formed the company in 1982, our aim was to treat customers and staff the way we would like to be treated ourselves.

 

Having been in the garage door industry for over 20 years, we have built up a very solid reputation and our team constantly strives to improve the service we provide in all areas of the business, remembering that whatever we do impacts on you, the customer.

 

‘Our service, from the moment you contact us, technical assistance to select the correct door for your requirements right down to the delivery is always to the very highest standard we will do everything we can to make the purchase of your new garage door as pleasurable and as hassle free as possible’

 

During this time we have built invaluable relationships with all our suppliers, and we are therefore able to use our buying power to negotiate the best possible prices and deals from all the manufacturers and pass the savings onto you.

 

I personally review all customer comments and take great pride in the positive feedback we receive. In short we believe in having great customer service, the finest range of doors from the world’s leading manufacturers, combined with a well-trained and fully committed team, there’s only one place to come, that’s Garage Doors SW.
Kind regards

Darren Chamberlain
Managing Director