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DEAR VALUED CUSTOMER

We issued the following statement yesterday in response to Government guidelines issued over the last few days.

We have deliberated long & hard over the last few days, but we feel this is the only responsible thing to do under the circumstances, the quicker we all isolate the quicker this virus can be sent packing.

People & companies who fail to undertake the same stance are just adding to the problem & will only result in longer & tougher sanctions being imposed, we all have a responsibility to eradicate this virus.

All departments will be closed for the foreseeable future, with exception to our sales office which is being manded from Home by Lisa during these difficult times, installations ceased from last night, our storage facility in Dawlish is fully lockdown & no deliveries will be accepted as all our installation crews have been sent home to protect their health & wellbeing.

Working together will see us all come through the other side, how long that takes all depends on how selfish others are,

We applaud you if you have already taken these important steps, if you haven’t then please think carefully, you are putting others in danger & has I have eluded to above the longer people take to isolate the longer the shutdown will be

CORONA VIRUS (COVID-19) UPDATE - 1700 - 23/03/2020

Due to the current ongoing crisis the whole world is facing, & following Government instructions, guidelines & advice we have made the difficult decision as at 1700 on Monday 23/03/2020 to close our storage facility in Dawlish & suspend all installation, sadly, this will include all site survey’s

We have a duty of care to all our staff & customers & believe this is the only responsible thing to do.

We will still offer emergency repair service, BUT only were the garage door is broken, & you need access to your food in fridges &/or freezers in the garage were no other access is available, all other non emergency repairs will have to wait.

All payments will have to be telephoned through to Lisa, as no face to face contact will be engaged, you will have to remain in doors & communication with or repair engineer will be by telephone only.

If you attempt to communicate with the engineer face to face, the engineer has instructions to leave immediately.

We urge everyone to stay at home where ever & whenever possible, the quicker we isolate which will prevent this deadly virus spreading the sooner we can all get back to work & socialising again.

Preventing this virus spreading will also help our fantastic Doctors & Nurses in the NHS to help the ones which do sadly contract the virus.

When this is contained & is no longer a threat, we can all get back to our family & friends.

We are of course set up to work from home, & I have three fantastic members of staff waiting to assist you if needed & help where ever we can.
Tel: 01626 776380
Or by email lisa@garagedoorssouthwest.co.uk

The only thing left to say is, that we wish all our friends, family & customers all the very best in these difficult times, be sensible, follow guidelines, advice & most importantly stay safe.

Many thanks
Kind regards

Darren Chamberlain

Supplying & Installing Garage Doors & Remote
Control Systems Since 1982

Tel: 01626776380

Our Service Commitment

The personal touch is one we strive to achieve from first contact to completed installation

 

Below is a full List of Our Services
 

Initial Contact

 

  • Your call will be answered by a live person, usually 7am to 8pm Monday to Friday and various times during the weekends.
  • We offer a FREE, no-obligation on-site survey, conducted by our Managing Director or one of our fully qualified installation engineers.
  • Please use our FREEPHONE numbers our one of our local numbers for FREE advice, surveys & quotations.
  • Our showroom is conveniently located and we offer full disabled access.
  • Ask us for one of our many FREE colour brochures

 

What we offer

 

  • We only sell top quality products from the manufacturers we carefully select.
  • All our products are CE marked to comply with all European Directives.
  • We also undertake work for Insurance Companies, Local Builders & local authorities.
  • We offer bespoke products and services and we are always pleased to be challenged.
  • We carry all types of spares in stock and ready for collection or delivery
  • We stock various sizes doors, in Several different designs
  • Doors we stock are generally White, but we always try and stock some of the more popular colours, including Black & Anthracite Grey

 

Repairs & Spares

 

We carry an extensive range of spares in our showroom & Installation and Service Vehicles, or if you prefer our fully-qualified installation engineers are on hand to repair your garage door, we offer a prompt and efficient service. Examples of spares include:

  • Cables.
  • Springs.
  • Locks & Handles.
  • Floor Seals.
  • Handsets.
  • Batteries.
  • Bulbs.
  • Door Lubricants.

 

After Sales Service

 

  • We provide a prompt and efficient service.
  • We offer a full manufacturer’s guarantees and a full 5 Year installation guarantees on all of our products.
  • We have access to the largest support network of Garage Door & Remote Control Systems Manufacturers in the UK & Europe.
  • We can also offer maintenance contracts for your new garage door &/or Remote Control System, to offer piece of mind, if required.
  • If something goes wrong, we will be there to resolve the problem.

 

Our Guarantee Is Guaranteed!

 

‘Since 1982, a business which my father started in August of that year, we have strived to fulfil all our customer’s needs in the most professional manner from start to finish, we have Supplied, Installed, Serviced & Repaired all types of Garage Doors & Remote Control Systems to Home owners, Management Companies, Builders & Insurance Companies throughout the South West’.

 

Please remember ….

 

‘The bitterness of poor quality remains long after the sweetness of low price is forgotten’